Customer Service Representative Jobs in San Antonio, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Req ID: 459600 Address: 11361 S. I-35 San Antonio, TX, 78073 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Patient Account Representative - Patient Customer Service & Soft Collections
- San Antonio, TX
- 2 days ago
- San Antonio, TX
- 2 days ago
Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do: The Patient Account Representative - Customer Service & Soft Collections is an...
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Representative Over Night San Antonio, TX, United States
- San Antonio, TX
- 15 hours ago
- San Antonio, TX
- 15 hours ago
$17.00 Per Hour DOE (Depends on Experience) Position range in Bexar County $13.55 - $21.14 Per hour Customer Service Representative Over Night San Antonio, TX, United States ALORICA INC Occupation:...
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company....
Customer Service - Engineering (Bilingual English/Spanish)
- San Antonio, TX
- 17 hours ago
- San Antonio, TX
- 17 hours ago
Salary Confidential Position range in Bexar County $28k - $44k Per Year Customer Service - Engineering (Bilingual English/Spanish) Dalkia Energy Solutions, LLC Occupation: Customer Service Representatives...
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property...
Summary Provide exceptional service to all internal and external customers through effective use of contact handling skills and techniques. Subject Matter expert in product, processes and...
Start working the way you’ve imagined Volt is immediately hiring for a Call Center Representative in San Antonio, TX. As a Call Center Representative (Customer Support) you will: Provide...
Dental and Vision Customer Service Advocate - National Remote
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Dental and Vision Customer Service Representative - National Remote Job Description. Grow your career with an industry leader! We have training classes starting soon. Apply now!...
Remote WorkFloat New Braunfels/Schertz Region - Branch Member Service Representative - Full Time
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Job Description and Requirements The RBFCU Branch Operations Team is seeking a full time float for our New Braunfels/Schertz Region starting at $20.00/hour. Candidates selected for this position...
Senior Customer Service Representative - San Antonio, TX
- San Antonio, TX
- 2 days ago
- San Antonio, TX
- 2 days ago
The Senior Customer Service Representative will compassionately deliver an exceptional experience to between 50 to 70 callers per day....
We are looking to add a Customer Service Representative to our team at Stone Oak Veterinary Hospital CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination...
Additionally, the Customer Service Representative processes orders, makes necessary modifications, and escalates complaints when needed....
Job Description The Customer Service Voluntary Benefits Associate will provide call center functional and or technical support for a Voluntary Benefits client. Key Responsibilities Handles...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in San Antonio, TX
Highest Education Level
Customer Service Representatives in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Order Entry
- First In, First Out
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Punctual
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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